By default, the DAP Admin User does not have access to all of the products you create.
This is a deliberate feature, because every time you protect content in DAP and try to visit it yourself while logged in as DAP admin and WP admin, we want you to see that the content is actually protected.
So, in order to be able to “see” the locked content yourself, you need to give yourself – the DAP Admin user – access to all of the DAP Products you create.
1) When you log in to DAP admin dashboard, click on the “Welcome <admin name>” link towards the top left corner of the DAP dashboard screen.
2) That will take you to the User > Edit page, where you can see the email id of the DAP Admin user. Copy the email id.
3) Go to Users > Manage page, and search for the email id.
4) Give yourself access to all of the products, one by one.
DAP’s Amazon SES integration has been heavily tested, and we use it ourselves at DigitalAccessPass.com . So you can rest assured that there are no “bugs” of any kind.
Here are some troubleshooting steps if SES integration is not working even after you’ve followed the documentation exactly.
Starting DAP v4.4, all passwords are encrypted. Previously, one of the main reasons that we had made it open, was because of many DAP admins asking for it to be that way so that they could log in “as” one fo their members to see what they’re seeing, for troubleshooting, etc.
But since the passwords are now encrypted, we have provided an alternate way for DAP admin to log in as a regular user/member.
On that page, you will see 3 form fields as shown in the image below:
1) Email address of user/member that you wish to log in as
2) DAP Admin Email
3) DAP Admin Password
So once DAP verifies that it is indeed the DAP Admin trying to log in as someone else, DAP will log you into the site as that member whose email id you entered in (1) above.
NOTE: The Log In As Member (LIAM) feature does NOT mean that you can use just one browser to log in as both DAP Admin and regular member. You still need to use two separate browsers – one for DAP admin (like Chrome) another for regular member (Firefox). All LIAM does is to give you a workaround for logging in as someone else, because starting 4.4, the DAP Admin can no longer see what the member’s password is in order to log in as them.
We do NOT recommend testing what your regular member’s user-experience, while you are logged in as DAP/WP Admin.
Being logged in as DAP Admin and WP admin gives you certain privileges that your regular user/member won’t have. So you may see things that your members won’t be seeing. Or you may not see things that a regular user would normally see.
Either way, you may not be seeing what you’re supposed to see when you mix user testing with admin privileges.
So we recommend that you use two completely different browsers for testing: say, Chrome (or your primary browser) for WP & DAP Admin, and Firefox (or other) for logging in as regular user.
That way, you won’t have to keep logging in and out of DAP and or WP to test as both admin and user.
Keep them both separate.
If you are wondering how can the DAP Admin actually login as a member to see what they’re seeing – a critical feature during initial testing as well as troubleshooting a live site when a member says they’re having trouble accessing certain content, then continue reading.
You can use our “Login As Member” feature, where the DAP Admin would go to http://YourSite.com/dap/loginAs.php.
This page will present 3 form fields:
1) Email id of member you wish to log in as.
2) DAP Admin Email
3) DAP Admin Password
If you do not know what your DAP admin email / password is, you can click on your admin name in DAP Admin -> Users-> Manage page and update your admin password. The DAP Admin password is NOT the same as your WP admin password.
Once DAP verifies that it is indeed the DAP Admin trying to log in as someone else, DAP will log you into the site as that member whose email id you entered in (1) above.
NOTE: The Login As Member (LAM) feature does NOT mean that you can use just one browser to log in as both DAP Admin and regular member. You still need to use two separate browsers – one for DAP admin (like Chrome) another for regular member (Firefox). All LAM does is give you a workaround for logging in as someone else, because starting 4.4.x, the DAP Admin can no longer see what the member’s password is in order to log in as them.