Category Archives for "FAQ"

Free And Paid Installations

How to get DAP installed


  • Please DO NOT email us this information. You must open a support ticket for this.
  • We also offer free installation as a one-time courtesy service to all new, first-time buyers of DAP – to help you get started with DAP quickly.
  • If you are a DAP Elite or Platinum member, all installations & upgrades are free. Otherwise, the first installation is free but subsequent installations and upgrades are not free if you want us to install or upgrade DAP for you (but is free if you do it yourself).
  • Same information below is required for paid installations & upgrades too

Installation Details

First, go to

Then, open a new ticket, and enter the information below into the ticket – after filling in the blanks, of course.

Your Email Id Used During Purchase: __________
Domain name: __________
FTP Host name: __________
FTP Username: __________
FTP Password: __________

Link to Your WordPress Blog: __________
WordPress Admin Username: __________
WordPress Admin Password: __________

Which one of these Payment Processors do you wish to use to accept payments for your membership site?
(Paypal/1Shoppingcart/ClickBank/etc): ______________

Web Site Control Panel Info (to create cron jobs):
Control Panel Link: __________
Username: __________
Password __________



Login/Logout Widget

DAP has a Login/Logout Widget that you can use in any widget-ready theme.

Log in as WP admin, and look under “Appearance > Widgets”.

You’ll see the widget. Drag this widget on to any customizable part of your theme.

The widget puts the DAP login form right on your sidebar.

When a user is not logged in, they will see the login form.

When they are logged in, they just see a “Logout” button.


How Do Members Get Added To Your Membership Site

(OR) How do members get access to the content

(OR) How does someone become a member?

With DAP, you can add users to your membership site in 3 different ways.

1.  PURCHASE: Someone buys your product or subscribes (“Paid” member with access to both free and paid content)

2.  FORM SIGNUP: Someone signs up through a signup form (“Free” members with access to only free content)

3. ADMIN ADDED: You add them as a member directly through the DAP Admin Control Panel (you can mark them as either “free” or “paid”)

All three are explained in detail below.


*You first create a “Sales Page”.

On your sales page, depending on which payment processor you use, you go to Paypal/1ShoppingCart/ClickBank and create a new product with the EXACT same name as the product you created within DAP, and get the ‘Buy Button’ link from your Payment Processor. Publish this “Buy Button” on your sales page.

* Your visitor goes to your sales page

* They purchase your product

* Your payment process (Paypal/1ShoppingCart/ClickBank) notifies DAP that you have a new purchase.

* If the product names match, DAP automatically creates an account for them, generates a random password, and sends them an email with their email/password. You can customize the contents of this email on the “Templates” screen in your DAP Admin Control Panel. Integration with your shopping cart explained elsewhere (see documentation for setup).

That’s it!

That’s how “buyers” get added to your membership site and get access to the product they just purchased.


You wish to give someone a “Free” membership.

NOTE: “Free” members who do not have a payment associated in DAP (which means they have not purchased anything) will have access only to content that you have marked as “Free”.

Once you have created a Product in DAP, and have added content (blog post/page links, links to files, etc), and have saved it, on the Product page, below the Product name list, you will see a link called “Direct Signup HTML”. (See image below). You must first select a Product before you can copy the correct form HTML.

Fig 1. Direct Signup Link on Products page


Fig 2. Form HTML that you get on clicking the Direct Signup Link


This HTML gives you the full HTML form code that you can publish on any page of your web site. This form only collects an email address and a first name.

Take this HTML code and publish it on page of your web site where you want sign up users. This could be a WP page or post too.

Note: When you see the above HTML code, there’s a field in there that looks like this:

<input type=”hidden” name=”redirect” value=”http://YourSite/Your-login-page-link/?msg=Success!%20Your%20membership account%20has%20been%20created.%20%20Check%20your%20email%20address%20in%20a%20few%20minutes%20for%20your%20password“>

Don’t forget to change the text above, where it says “http://YourSite/Your-login-page-link/?…” to point to your actual domain name and to your actual login page (if you have customized it).

Then, when someone enters their email address and first name and signs up through the signup form, DAP creates an account for them using that email address, creates a random password, and sends them an email with their email/password.

After that, you can drip any content or emails on them that are marked as “Free” (when adding content or emails).

At some later point, if they purchase any of your “Paid” products (see the “1. Purchase” section above), then as long as they use the same email id during purchase, DAP will automatically give them access to all of the “Paid” content in the Product that they just purchased.


If you wish to directly give someone access to a Product and all its content and emails, you can add them directly from the DAP Admin screen (Users > Add/Edit).

You just need their email id and their first name (both of which they can change subsequently) to add them to a Product.

While adding them, you have the option of marking them as a “Paid” user by checking the “Mark as Paid” checkbox.

If you don’t check this check box, then they will be added as a “Free” user and get access only to “Free” resources (content/emails).

But if you check the “Mark as Paid” checkbox, then they will get access to all “Paid” content and emails, just like someone who is actually a “Paid” member.


Protecting Files

DAP File Protection

DAP is one of the few membership plugins that can protect all kinds of web site files on your web site. But this feature comes with a few caveats. Read this page completely before you decide.

DAP can protects files “in-place” – meaning, the exact same files that will actually be accessed by your members when they’re eligible to.

Most other membership plugins resort to all sorts of “gimmicks” – like hiding the real location of the main file, cloaking it, trying to obfuscate the link, etc.

Not only is it a inefficient way of securing files, but it’s also extremely insecure.

On top of that, with other membership plugins, you cannot send protected links via email, because that would then give away the location of the true file, which they are not protecting.

DAP is among the very, very few membership plugins that protect files in place, which means even if the true location of the file is passed around by your members to their non-member friends, the file cannot be accessed without having to log in first with a valid member account that is actually eligible to access that file.

DAP provides the ultimate security for your files – and ultimate peace of mind for you – like no other plugin can, knowing that your content can never be illegally shared online with un-authorized users.

And DAP can protect any kind of file – including videos, audio, images, reports, zip files, even Javascript files – with any kind of extension: like .pdf, .doc, .zip, .jpg. .js, .mp3, .mp4, .mov., etc etc.

RECOMMENDED: Amazon S3 File Storage

Highly Recommended

The ideal and best way to store files is to store them on Amazon S3, and then use a plugin like our own to insert secure, expiring links to those files within your WordPress pages. That way, the page itself is protected by DAP, your files on Amazon S3 are protected by the S3MediaVault plugin, and you have two layers of protection for your content.

If you decide to store your files on Amazon S3, then ignore the rest of this article, and head over to Storing files on Amazon vs your Webhost

The steps below are only useful if you are going to use all of your files on your own web hosting account – which is not ideal and is not recommended.

Section I: Protecting Files Under WordPress

This is the easiest way to protect files on your server, in DAP.

1) Upload them to your WordPress blog when you are writing a new post. All such files will be stored in a folder called “wp-content/uploads/….“.

For large files, you could simply upload them directly using FTP, directly into the “wp-content/uploads/” folder and DAP is configured right off-the-shelf to “look” for any file inside the “wp-content/uploads/” folder. But once the file is under the “wp-content/uploads/…” folder (either directly under it, or under a sub-folder, like wp-content/uploads/videos/), you will now still need to let DAP know that this file is to be protected as part of a Product.

NOTE: You DO NOT have to upload files using the WP file uploader (like some of our competitors force you to do!). You can use regular, plain ol’ FTP, using a client like FileZilla or CuteFTP, or your webhost cPanel’s FTP feature.

2) Go to the product you wish to protect the file as part of, and then scroll down to the “ContentResponder” section.

2.1) If you know (or can figure out) the full URL to your file – like – you can simply paste that directly into the field “A” (in the image below)

2.2) Or, if you can’t figure out the full URL, then you can enter “wp-content” (if your blog is directly in your root folder) – or “blog” or “members” (if your blog is not in your root, and is in a sub-folder) into field “B” below, and then click on “Load Files”, and it will show you all files under that folder. And you will be able to scroll through and look for your file. And there click on the “Add” link right next to that file name you wish to protect.

Once you do (2.1) or (2.2) above, the file will get added to the Product, and will now be protected.

Section 2: Protecting Files Outside of WordPress

This is NOT RECOMMENDED, unless you are technical and you know what you’re doing.

There is a one-time setup process involved, if you wish to protect files outside of your WordPress directory.

1. You need to add the following code to the .htaccess in the root of your web site. So, in your web site’s root folder (where you have your home page – like index.php or index.html for example)…

i) if you already have an existing .htaccess file there, then just open it, COPY the text from below and PASTE it at the very end of this file.

ii) If there is no .htaccess in your root folder, then create one, and then open it, COPY the text from below and PASTE it at the very end of this file.


#Paste this at the very end of your .htaccess file
#in your web site's root folder

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} -f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !dapclient.php
RewriteCond %{REQUEST_URI} !^/dap/
RewriteCond %{REQUEST_FILENAME} !(.*)(\.php|\.css|\.js|\.jpg|\.gif|\.png|\.txt)$
RewriteRule (.*) /dap/client/website/dapclient.php?dapref=/$1&plug=wp&%{QUERY_STRING} [L] </IfModule>


Doing the above enables file protection for files outside your WordPress installation folders.

2) Now go to the DAP Product you wish to protect the file as part of, and then scroll down to the “ContentResponder” section. Then…

  • If you know the full URL to your file – like – you could simply paste that directly into the field “A” from the image above (make sure you “visit” this URL first and verify that there is actually such a file at this link)
  • OR… if you can’t figure out the full URL, then you can enter the text “reports” (the name of your top-level folder where your file is) into field “B” from the image above, and then click on “Load Files”, and it will show you all files under that folder. And you will be able to scroll through and look for your file. And there click on the “Add” link right next to that file name you wish to protect.

The file is then added to the Product, and will now be protected as part of that Product.

That’s it.

Testing File Protection

Open a different browser (not different window – a totally different browser – like, if you’re logged in as DAP admin in FireFox, then open IE)  and try to access your file directly and see if DAP redirects you to the login screen.

If not, take a deep breath – it’s NOT DAP 🙂

It’s just that you probably missed something during the setup.

Revisit the steps above, and if you still can’t figure it out, you might want to think about uploading the file to Amazon S3.

This feature can be hit-or-miss depending on server software, PHP version, security software on your server, etc. So if it works, then great.

If it doesn’t work, then it is specific to your server. So if you want us to log in to your site and troubleshoot this, if you are a Platinum member, we can do this for free.

And if you’re not a Platinum member, you will have to purchase a premium support slot in order for us to log in to your site and troubleshoot this.

So while you can try it and see if it works, especially if you’re protecting just a couple of ebooks and reports, if it doesn’t work, then it’s in your best interest for the long-term, to switch to Amazon S3 for hosting your premium files.

Recommended Reading

If you have a number of large files to deliver to your members, then you should consider hosting your files on Amazon S3. And here’s why…


Protecting WordPress Posts & Pages

  • Log in to DAP Dashboard and go to the “Products/Lists” page.
  • Select the product to which you want this blog post/page to be a part of
  • Scroll down to the “ContentResponder” section
  • On the left, you will see a list of blog posts & pages that have been published (if you scroll down in the window where the list of “posts” show, you will also see list of “pages”)

  • Select one or more (hold Ctrl + Click to select multiple)
  • Click on “Add Selected Posts/Pages” to protect the posts/pages.
  • The post(s)/page(s) will now show up on the right-hand side of the box.
  • Click on “edit” next to each link to configure dripping for individual posts/pages.

Creating A Login Page Within WordPress

Now DAP already provides you with a built-in, out-of-the-box login form, at . But if you want to put this form “within” your WordPress blog, so as to give your login form the same Look & Feel as the rest of your blog, then do this…

1) Create a WordPress Page (not “Post”) with the text %%LOGIN_FORM%% in the body of the page, and a title of say, Login, and save the new page. If you used the text “Login” for the title, then the actual link to this page would be

2) This page now shows up as “Login” along with the rest of your “pages” on your blog.

3) Go to DAP Admin > Setup > Config . Scroll down to the field Login URL

In the text box, enter the full link to your login page from Step 1:

Or if your blog is in the root, then…

That’s it! When someone clicks on the “Login” link that now shows in your “Pages” menu, they will now see a nicely formatted login form.

Related: Where is the Logout Link?


Using Sneak-Peek For Blog Posts

By default, none of the posts or pages you have protected in DAP will be visible in any of the WP menus (not even in custom menus).

Which means, as far as your visitors (or search engines) are concerned, those posts/pages don’t even exist in your blog – until the content “drips” on them.

Some DAP users want it that way, and some don’t.

Also, from an SEO perspective, if your visitor (who is not a member, and one who is not logged in) can’t even see the post, then neither can Google. This means, if you do a blog-and-ping, when Google arrives at the permalink of your new post, because the post is protected, DAP will redirect Google to your login page. This means, you don’ get the benefit of SEO for your new post.

Also, from a “Curiosity” standpoint, if you protect all of the posts, then your visitor will only see a handful of non-protected blog posts, and logged-in members will see only content that has already dripped on them (accessible to them).

Giving them a “sneak-peek” of the protected content is a great way to get them excited about your content.

So for example, you could have a blog post that talks about a video, and goes into detail about everything that they can learn from watching the video – but the content ends just before the video, and where the video would’ve normally appeared, there appears a “Login Form” that asks them to login first before they can view the content, or purchase access if they wanted to see the video.

How to turn on Sneak-Peek

Go to DAP Dashboard > Config > WordPress Sneak-Peek

It is set to “N” (no) by default. Change this to “Y” and click on the “Update” button to save the change.

And then when they click on the “more” button to read the rest of the post, the full post is protected anyway, and they are presented with a login screen.


As soon as you turn on Sneak-Peek, DAP will show all content from your blog posts, but only up to the “More” tag. This means, if you don’t have a “More” tag in any of your content, then all of your blog posts will show to all users, regardless of whether they have access or not.

So, the most important thing here is this:


If you do sneak-peek, you MUST include a “More” tag.

So when you create a WordPress blog post, split the post into two parts using the “More” tag. This creates a “public preview” portion of the actual post, that shows up on your blog’s home page and in the permalink when that post is displayed. To read the rest of the post, your visitor has to click on the “More” link, and that’s when depending on whether the user has access, the rest of the post will be displayed.


Payment: Setup and Integration – FAQs

Q: I just made a test purchase. But DAP did not process the payment (or) did not add me as a member (or) is not creating a new member.

Make sure that the product name within DAP and the product name in your “buy” button (i.e., your shopping cart) are EXACTLY the same. Don’t just look at the two and say, “oh yeah, they’re the same”.We recommend “copying” the product name that you set up in DAP, and then “pasting” it when creating your “buy” button. If you are using Paypal, then this is the “Item Name” when you are creating your Paypal “buy” button. If you are using 1ShoppingCart, then this is the “Product Name” when creating a new product.

(Paypal users, skip ahead)


1) Make sure you have set up the “Email Order Processing” correctly.

2) Is your Cron Job dap-emailorder.php set up and running correctly?

3) Make sure you have not “removed” the 1Shoppingcart or ClickBank payment notification email from your server. Log in to your email server, and make sure that the email is still there, and also it needs to be “Unread”. If your email client (like Outlook or Thunderbird, or Gmail) already accessed it and marked it as read, then simply mark it unread, and the next time DAP runs (which should be in 10 minutes) it will pick up the email and process it.

Paypal Users:

1. If you are using Paypal IPN, then make sure you have enabled IPN within your Paypal account.

2. Make sure you put the correct IPN “notify_url” text in your button.

3. Make sure the Paypal button you set up is a “Buy Now” or “Subscribe” or “Add to Cart” button.

Also see these troubleshooting guides:

Troubleshooting Paypal Integration

Troubleshooting 1ShoppingCart & ClickBank

Protection: WordPress Blog Posts and Files – FAQ

How do I protect a blog post?

  1. Log in to DAP Dashboard and go to the “Products/Lists” page.
  2. Select the product to which you want this blog post to be a part of
  3. Scroll down to the “ContentResponder” section
  4. On the left, you will see a list of blog posts & pages that have been published
  5. Select one or more (hold Ctrl + Click to select multiple)
  6. Click on “Add Selected Posts/Pages” to protect the posts/pages.
  7. It will now show up on the right-hand side of the box.
  8. Click on “Edit” next to each link to configure dripping.

How do I protect a file?

Use the “File Browser” on the “Products/Lists” page to browse through a folder on your web site, and next to each file, you will see an “Add” link. Clicking on that link will add that file to the product.

I have protected a blog post. But I can still view it without logging in.

1. Are you already logged in a a user who has access to that link? Maybe logged in as DAP Admin, and that is why you are able to access the link? If so, either log out of DAP, or visit your blog in a completely new browser (if you’re logged in as DAP Admin in FireFox, then visit your blog using Internet Explorer).

2. After you set up DAP, did you visit the “Permalinks” section and click on the “Save” button at least once (even if you didn’t make any changes to your permalinks structure)?

3. Have you added the blog post to a Product? If you don’t add it to a DAP Product, the post or file won’t be protected.

Can I protect an entire category of posts at one go?

Yes, absolutely!

See Protecting An Entire WordPress Category.

Why do I see all of the protected posts on my blog’s home page? (OR) I don’t want the links to all my blog posts showing up on my blog

Make sure you have “Sneak-Peek” turned off in the DAP Admin Config section. Once you do that, posts that are protected will not be displayed on the home page as well as if someone tried to visit the link directly.

When I try to browse through the files on my server, on the Products page, I get a  popup error msg that says ‘There was an error returning data”.


When adding Folder name ‘To Protect Files’ option the js loader keeps on loading.

On looking at the Error Console of the browser it shows the error”Error: missing ) in parenthetical”
Source File:
Line: 29, Column: 8
Source Code: (Unable to open ../../../AdminSorry, too many files being returned. Please use filter to reduce the number.)

Answer: Those are all symptoms of the same issue: Too many files to load in the little “file browser” section, and DAP is timing out.

If you know the path to the file, then just form the URL directly in your text editor – like… (example)

Visit the link to make sure that there is no typo in the URL, and make sure that the file is there for download (you’ll see the “Download or Save as” popup).

Then simply paste that URL into the Add URL field and protect it.


Installation / Pre-Installation FAQs

What are the minimum web-hosting requirements to run DAP?

See “Minimum web-hosting requirements”

What web hosts to you recommend?

See “DAP-Certified Web Hosts”

I’m getting an error during installation

See this post for more details about errors .

How can I avail of Free Installation?

See “Free Installation”

How do I setup Cron?

Setting up Cron Jobs

All about Cron Jobs

Your host does not support Cron Jobs