Strange Characters In Emails
If you or your members are noticing strange characters in emails – especially where there should normally be a single or double quote, then these are due to what are known as “Smart Quotes”.
These special characters always show up when you copy text from a WordPress blog (some themes use these characters) or a Microsoft Word document.
The single quote that works correctly is located next to the “Enter” key.
The incorrect one is located next to the “1” number key.
So copy your email text to a text editor, like notepad. Then change all single quotes to be ‘ and all double-quotes to be “ in your emails. Then put them back into DAP, and then test.
The “strange characters” issue should then be resolved.
NOTE: In a future version, we will implement an enhancement in DAP so that DAP can handle this automatically, but for now, the above solution is your only option.