DAP Documentation

Documentation for DigitalAccessPass.com

Emailing Expired Users

March 15, 2013 By DAP Admin Leave a Comment

You can send an email broadcast to expired users of a product/level, on the DAP Admin > Email > Broadcasts page, by selecting Group #4.

The same feature works for sending emails to those who have “Cancelled” their subscription or trial.

Go to DAP Admin > Email > Broadcasts
Select Group #4.
1st drop-down: Select Product Name
2nd drop-down: Select “Have Already Expired”
3rd text field: Enter within how many days the users should’ve expired – as in, expired in the “Last X Days”

dap-broadcast-cancelled-users

Once you’ve scheduled the broadcast, the emails will be sent out at the top of the hour when the DAP hourly cron runs.

Filed Under: Admin, Email, Broadcasts, DAP, Setup, Cancellations/Refunds, User Status

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