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How To Test Member Access

We do NOT recommend testing what your regular member’s user-experience, while you are logged in as DAP/WP Admin.

Being logged in as DAP Admin and WP admin gives you certain privileges that your regular user/member won’t have. So you may see things that your members won’t be seeing. Or you may not see things that a regular user would normally see.

Either way, you may not be seeing what you’re supposed to see when you mix user testing with admin privileges.

So we recommend that you use two completely different browsers for testing: say, Chrome (or your primary browser) for WP & DAP Admin, and Firefox (or other) for logging in as regular user.

That way, you won’t have to keep logging in and out of DAP and or WP to test as both admin and user.

Keep them both separate.

If you are wondering how can the DAP Admin actually login as a member to see what they’re seeing – a critical feature during initial testing as well as troubleshooting a live site when a member says they’re having trouble accessing certain content, then continue reading.

You can use our “Login As Member” feature, where the DAP Admin would go to http://YourSite.com/dap/loginAs.php.

This page will present 3 form fields:
1) Email id of member you wish to log in as.
2) DAP Admin Email
3) DAP Admin Password

If you do not know what your DAP admin email / password is, you can click on your admin name in DAP Admin -> Users-> Manage page and update your admin password. The DAP Admin password is NOT the same as your WP admin password.

Once DAP verifies that it is indeed the DAP Admin trying to log in as someone else, DAP will log you into the site as that member whose email id you entered in (1) above.

NOTE: The Login As Member (LAM) feature does NOT mean that you can use just one browser to log in as both DAP Admin and regular member. You still need to use two separate browsers – one for DAP admin (like Chrome) another for regular member (Firefox). All LAM does is give you a workaround for logging in as someone else, because starting 4.4.x, the DAP Admin can no longer see what the member’s password is in order to log in as them.

Click Here to Leave a Comment Below 4 comments
Paul Dunstan - January 12, 2014

How do I actually test what a member sees though? I recall there used to be different instructions here that seem to have vanished.

I have a user who gets told he has NO access, despite being already logged in.

From my end – all is well – he has full access.

I have even used his log in details (he gave them to me) – but it works from my end.

From his end – he gets the ‘you do not have access’ page.

Any ideas?

Thanks,

Paul

Reply
Veena Prashanth - January 13, 2014

Hi Paul,

>>From his end – he gets the ‘you do not have access’ page. << Please see: http://www.digitalaccesspass.com/forums/forums/20-Content-Access-Issues

When you visit this page, you will find a few forum threads that cover content access issues and troubleshooting steps.

Thanks,
Veena

Reply
joe - June 12, 2014

HI Veena,

It would be nice to have the login-as php URL added to the directions at the top. Since the title of this documentation file is Testing Member Access, it would seem to be a good place to put it. Trying to find it in all of the forum postings has been quite time consuming.

Thanks !

Reply
Veena Prashanth - June 12, 2014

Hi Joe,

Makes sense.

I have updated this document now.

Thanks for your suggestion.

Veena

Reply

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