{"id":738,"date":"2010-10-19T00:13:51","date_gmt":"2010-10-19T04:13:51","guid":{"rendered":"http:\/\/www.digitalaccesspass.com\/doc\/?p=738"},"modified":"2014-03-01T22:35:33","modified_gmt":"2014-03-02T06:35:33","slug":"csv-file-error-during-bulk-add-users","status":"publish","type":"post","link":"http:\/\/digitalaccesspass.com\/doc\/csv-file-error-during-bulk-add-users\/","title":{"rendered":"CSV File Error During Bulk-Add Users"},"content":{"rendered":"<p>When you look at the &#8220;<strong>System<\/strong> &gt; <strong>Job Queue<\/strong>&#8221; screen, you see one line that shows this error&#8230;<\/p>\n<blockquote><p><strong>Action<\/strong>: BulkAddCSVToProduct<br \/>\n<strong>Message<\/strong>: Error in CSV File<\/p><\/blockquote>\n<p>You were probably trying to to Bulk-Add Users to DAP. Or do a Broadcast email to a CSV file. In either case, there was an error in processing your request, because one of the following happened:<\/p>\n<p>1) The CSV file could not be created in <strong>\/dap\/bulk\/<\/strong> folder because of a permission issue (try CHMOD 755), so when the cron task ran, it could not find the CSV file (or the file was corrupted for some reason).<\/p>\n<p>2) The list of email addresses within the CSV file were not in the right format &#8211; Order should be: <strong>Email,FirstName,LastName <\/strong>(<strong> <\/strong>LastName is optional)<\/p>\n<p>&nbsp;<\/p>\n<h3>How To Fix It<\/h3>\n<p>If a job fails, then there&#8217;s no way to &#8220;fix it and re-run it&#8221; right now. So you basically have to delete the job, and then submit a new one. So if a Bulk-Add job erros with the above message, then here&#8217;s what you need to do&#8230;<\/p>\n<p>A) Click on the &#8220;Delete Jobs In Error&#8221; link on the &#8220;System &gt; Job Queue&#8221; page. That will delete all jobs that have failed for whatever reason.<\/p>\n<p>B) You should also clear out the <strong>\/dap\/bulk\/<\/strong> folder to make sure you delete any old, or errored out CSV files from that folder.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you look at the &#8220;System &gt; Job Queue&#8221; screen, you see one line that shows this error&#8230; Action: BulkAddCSVToProduct Message: Error in CSV File You were probably trying to to Bulk-Add Users to DAP. Or do a Broadcast email to a CSV file. In either case, there was an error in processing your request, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[76,3,11,45,13,7],"tags":[],"_links":{"self":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts\/738"}],"collection":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/comments?post=738"}],"version-history":[{"count":7,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts\/738\/revisions"}],"predecessor-version":[{"id":4289,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts\/738\/revisions\/4289"}],"wp:attachment":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/media?parent=738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/categories?post=738"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/tags?post=738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}