{"id":4543,"date":"2014-03-30T00:29:32","date_gmt":"2014-03-30T07:29:32","guid":{"rendered":"http:\/\/www.digitalaccesspass.com\/doc\/?p=4543"},"modified":"2019-12-08T13:04:15","modified_gmt":"2019-12-08T21:04:15","slug":"admin-options-for-cancel-refund","status":"publish","type":"post","link":"http:\/\/digitalaccesspass.com\/doc\/admin-options-for-cancel-refund\/","title":{"rendered":"Admin Options For Cancel &#038; Refund"},"content":{"rendered":"<p>You can cancel\/refund payments from within your DAP admin dashboard.<\/p>\n<\/p>\n<p><strong>Please note:&nbsp;<\/strong>This will only work if you use SmartPayCart.com (SPC) to sell your products. You can cancel \/ refund transactions in Paypal, Stripe and Authorize.net.<\/p>\n<p style=\"text-align: center;\"><strong>1<\/strong><\/p>\n<p><span style=\"color: rgb(20, 20, 21);\"><strong>Step 1<\/strong><\/span> &#8211; <strong>Enter Credentials in DAP Admin &gt;&gt; Setup &gt;&gt; Config page.<\/strong><\/p>\n<p><strong>Paypal:&nbsp;<\/strong>Enter your Paypal API Keys in <strong>DAP Admin &gt;&gt; Setup &gt;&gt; Config page &gt;&gt; Paypal Section. <\/strong><\/p>\n<p><strong>\u200b<\/strong><a href=\"https:\/\/wickedcoolplugins.com\/spc-paypal-setting\/\" target=\"_blank\" rel=\"noopener noreferrer\">See this on how to get username, password, signature from your Paypal account<\/a>.<\/p>\n<p><strong>Authorize.net:&nbsp;<\/strong>Enter your Authnet Keys in <strong>DAP &gt;&gt; Setup &gt;&gt; Config page &gt;&gt; Authorize.net Section<\/strong>. <\/p>\n<p><a href=\"https:\/\/wickedcoolplugins.com\/authorize-net-integration-with-spc\/\" target=\"_blank\" rel=\"noopener noreferrer\">See this on how to get Login ID and Transaction Key from your Authnet account<\/a>.<\/p>\n<p><strong>Stripe: <\/strong> Enter your Stripe Live Keys in <strong>DAP Admin &gt;&gt; Setup &gt;&gt; Config Page &gt;&gt; Stripe Section.<\/strong><\/p>\n<p><span style=\"width: 100%;\"><img loading=\"lazy\" alt=\"\" width=\"799\" height=\"737\" src=\"https:\/\/digitalaccesspass.com\/images\/pas.png\" style=\"width: 100%;\"\/><\/span><\/p>\n<p style=\"text-align: center;\"><strong>2<\/strong><\/p>\n<p><span style=\"color: rgb(20, 20, 21);\"><strong>Step 2<\/strong><\/span> &#8211; <strong>Define cancellation action in DAP products page &gt;&gt; cancellation &amp; expiration tab.<\/strong><\/p>\n<ul>\n<li><span><strong>Remove from Product:&nbsp;&nbsp;<\/strong>DAP will instantly remove users access to product upon cancellation.<\/span><\/li>\n<li><span><strong>No Action: <\/strong>Users will continue to have access to the product until the end of the current billing cycle and then &nbsp;automatically lose access.<\/span><\/li>\n<li><span><strong><\/strong><strong>Make it Current: <\/strong>if user&#8217;s cancel their subscription, then the access end date will automatically expire at the end of the current billing cycle. &nbsp;But if the users renew after a few months, instead of extending access from where users left off, DAP will bring the access date forward, make it current and then extend access from the current date.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong>3<\/strong><\/p>\n<p><strong><span>Step 3<\/span>&nbsp;&#8211; Visit DAP Admin &gt;&gt; Payments &gt;&gt; Orders &nbsp;Page<\/strong><\/p>\n<p>(Or find the member in DAP Admin &gt;&gt; Members &gt;&gt; Manage page and click on the order ID link. It&#8217;ll bring you to the Edit Order page where you will find a &#8220;cancel&#8221; and &#8220;refund&#8221; button.<\/p>\n<p><span style=\"width: 100%;\"><img loading=\"lazy\" alt=\"\" width=\"1383\" height=\"751\" src=\"https:\/\/digitalaccesspass.com\/images\/cancelrefund.png\" style=\"width: 100%;\"\/><\/span><\/p>\n<p style=\"text-align: center;\"><strong>4<\/strong><\/p>\n<p><strong><span><strong>Step 4<\/strong> &#8211; <\/span><\/strong><span>Find the order. Click on the &#8220;cancel&#8221; icon to cancel and &#8220;refund&#8221; icon under &#8220;Action&#8221; to refund purchase. <\/span><\/p>\n<\/p>\n<p><span>That&#8217;s it! DAP will cancel\/refund order in the payment processor and also negate the earnings so your admin report shows accurate numbers!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can cancel\/refund payments from within your DAP admin dashboard. Please note:&nbsp;This will only work if you use SmartPayCart.com (SPC) to sell your products. You can cancel \/ refund transactions in Paypal, Stripe and Authorize.net. 1 Step 1 &#8211; Enter Credentials in DAP Admin &gt;&gt; Setup &gt;&gt; Config page. Paypal:&nbsp;Enter your Paypal API Keys in [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[20],"tags":[],"_links":{"self":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts\/4543"}],"collection":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/comments?post=4543"}],"version-history":[{"count":72,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts\/4543\/revisions"}],"predecessor-version":[{"id":6106,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/posts\/4543\/revisions\/6106"}],"wp:attachment":[{"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/media?parent=4543"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/categories?post=4543"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/digitalaccesspass.com\/doc\/wp-json\/wp\/v2\/tags?post=4543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}